As it stands, local car owners are unique in the world because they are typically locked into using a vehicle manufacturer’s service centres, repair shops and parts in what are dubbed ‘embedded’ motor or service plans.
The Competition Commission’s proposed new code of conduct for the South African automotive industry is set to usher in groundbreaking changes for car owners, automotive aftermarket businesses
This is very different to the rest of the world. In countries such as the US, car owners can buy a motor or service plan separately from their car, giving them greater choice.
Historically, Autoboys Glass Services has disrupted the market by integrating directly with the claims management systems of its insurance partners thus creating transparency in pricing and availability of its aftermarket parts.
ARC, chaired by mining magnate Patrice Motsepe, is a black-owned and controlled company focusing on the South African and African financial services industry and businesses that deliver exceptional returns on equity.
