When Megan van de Linde of Newcastle took her car in for a service, the workshop informed her that her tail light wasn’t working and since it was a “sealed unit”, an entire new unit needed to be ordered.
As it stands, local car owners are unique in the world because they are typically locked into using a vehicle manufacturer’s service centres, repair shops and parts in what are dubbed ‘embedded’ motor or service plans.
The days of vehicle manufacturers threatening to void your warranty if you use an independent service centre or repair shop will soon be a thing of the past.
